Routine Appointments

The practice operates a full appointment system with surgeries throughout the day.

Please telephone the Practice, call in, or book your appointments online (you must be registered with Patient Access to use this service).

We do our best to ensure that you are able to book routine appointments at least 4 weeks in advance. 

You may choose to see any of our doctors for routine appointments. However, if the doctor of your choice is unavailable due to sickness or holidays we will offer you an appointment with one of the others.

Urgent Problems

If you have a medical problem which you feel needs attention on the same day please telephone as early as possible after 8am. 

We are able to accommodate people with urgent problems during our surgeries. These appointments are short and intended for the urgent problem only. For other health concerns please do not ask the doctor in these urgent slots but instead make a routine appointment.

Please note - We do not offer a walk in and wait service. Please telephone rather than call in for appointments. 

We understand that urgent problems can arise during the day and we operate a duty doctor system for this purpose. If your need is urgent then you will be booked in to see a doctor on the same day. Please do not go to work or school and then phone us. 

Please note that we cannot offer a choice of doctor for urgent appointments. 

Home Visits

Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 12 midday.

You may only request a home visit if you are housebound or bedbound. We do ask everyone else to attend the surgery.

Your GP will only visit you at home if they think that your medical condition requires it, and will also decide how urgently a visit is needed. Indeed they may telephone you before visiting you. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls. 

Telephone Advice

Some issues do not need a face to face consultation and can be dealt with over the telephone. You may request a telephone consultation with a doctor in such instances. Please let us know early in the day if you would like to speak to a doctor. This gives your doctor the opportunity to plan their schedule accordingly. 

Appointment Tips

Cancellations

If you cannot attend your appointment for any reason please inform us as soon as possible in order for us to give the appointment slot to someone else. 

Timekeeping

Please arrive on time for your appointments. Our clinicians do their upmost to ensure the smooth running of their surgeries and it helps them greatly if you arrive in good time. 

Whilst our clinicians try their best to keep to time, naturally there are occasions when this is not possible. It may be that there has been a medical emergency or that a previous patient has needed a little extra time than anticipated. 

Multiple Problems

We ask that you endeavour to limit your appointments to one problem at a time. Please do not 'store up' problems. This ensures that the appointment schedule runs as efficiently as possible for everyone.